Arguh...people
May. 11th, 2005 09:55 amI made a call to somewhere in NYC and inadvertently got the wrong number. The woman who answered the phone spent the entire conversation using a tone of voice that indicated quite clearly I didn't rate even common politeness, since I was so obviously interrupting her life.
When I asked for the person I was looking for she told me curtly that there was no one there by that name (only more impolitely) so I repeated the number I'd dialed and she snots that I'd dialed wrongly, and, as I'm apologising for the error, she hangs up on me.
Now I've done my time answering the phones, either as a receptionist or as someone's administrative assistant; I know it is at times a thankless and annoying job; but I have always made sure to speak politely and try to be as helpful as possible, even when the person on the other line is a complete and utter moron, because that was my job.
I don't understand how someone can get away with being as rude as this woman was, when it's her job to answer the phone.
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When I asked for the person I was looking for she told me curtly that there was no one there by that name (only more impolitely) so I repeated the number I'd dialed and she snots that I'd dialed wrongly, and, as I'm apologising for the error, she hangs up on me.
Now I've done my time answering the phones, either as a receptionist or as someone's administrative assistant; I know it is at times a thankless and annoying job; but I have always made sure to speak politely and try to be as helpful as possible, even when the person on the other line is a complete and utter moron, because that was my job.
I don't understand how someone can get away with being as rude as this woman was, when it's her job to answer the phone.
( In related news )